What type of consultant is best for a medium size business?
An industry specific consultant for a macro problem is not the answer.
Most Owners and Managers look for a consultant that has had years of experience in their industry.
I have found this to be the wrong decision for the following reasons:
- The apparent problem in a company is seldom the real problem.
- Industry specific business consultants tend to look at a business that they themselves have been part of for years, and zoom in on the apparent technical flaw. They could miss the real issue entirely because of this.
- The real major problem seldom turns out to be a systems, technical, procedural or even an industry specific problem.
This real problem is often related to one of the following:
- An unforeseen environmental change that has affected the business.
- A particular philosophy or direction blindly pursued by someone.
- The inability to see beyond one’s technical skill set.
- A group think situation that has developed within the company.
- Poor financial management.
In most cases a company problem is predominantly people related. Someone overlooked something or did not handle it effectively.
You often hear that a company’s strategy has failed. It’s usually the implementation that is poor and not the strategy, once again a people and not necessarily a skill related problem.
An effective business consultant for a small or medium size company is someone that has been in business for a while, has good business savvy, and works for himself or a small firm.
The consultant you pick must have excellent listening, analytical and diagnostic skills combined with some business operational experience.
The ability to simplify complex concepts is a definite requirement too.
If your consultant “takes ownership” of your problem, you have hit the jackpot. Nothing is more gratifying to a business owner than to be able to interact at a high level with an ally that has the interests of the business at heart.
It takes years to become a really good consultant. Linking up with a credible advisor is probably one of the smartest thing you could do.